Capabilities
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What we do

Target Group is part of the Tech Mahindra global family, and specialises in digital transformation. Our mission is to transform customer experiences. Providing expertise and a values driven approach.

A leading provider of business process servicing and operational transformation for over 30 top-tier financial institutions globally, Target’s clients include public bodies and private enterprise across lending and investments markets. DVLA, Shawbrook Bank and Santander to name a few.

As an FCA-regulated Lender of Record, we can help lenders take their new products to market quickly and confidently. Our FCA permissions mean we can take on the regulated responsibility for your loans and mortgages, letting you focus on the things you do best, designing new products. Targets’ latest product, Mortgage Hub is revolutionising the Mortgage application rocess for lenders, brokers and customers. Digital by design and customer-centric, it enables a Decision in Principle in minutes.

Our leading fintech platform manages assets in excess of £11 billion, enabling our clients to automate complex critical processing, servicing, and administration of loans, as well as investments and insurance. Alongside servicing and software solutions, Target leverages deep domain expertise to advise on process improvement, due diligence, and regulatory compliance.

Target systems currently process over 19 million accounts and collect £3 billion of direct debit payments each year for major clients.

By combining Target Group’s FCA-regulated financial services, customer servicing and platform expertise with the digital transformation and infrastructure excellence of our parent, Tech Mahindra, we provide a unique single-vendor solution to give our clients a competitive edge.

Our journey so far

1979

Established in Cardiff as a financial services software provider

With £5m assets under management

2013

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Launched our first unsecured servicing product

2014

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Launched leading Direct Debit collections with DVLA

2014

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Target’s authorised Lender of Record entity created

2016

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Tech Mahindra acquire Target Group

2019

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We celebrated 40 years of innovation

2021

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Launched the first white label mortgage platform in the UK

2022

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We become fully purpose led and rebrand around a central ambition 'transforming customer experiences'

2022

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£25bn assets under management

Transform together
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Let's transform together

Our earned experience, strong foundations and enhanced capabilities make us the perfect partner for your business.

  • Improved customer experiences and outcomes

  • Agility in response to market opportunities

  • Expertise in big data, analytics and rich customer insights

  • Streamlining efficiencies, outsourced BPO and migration from legacy systems so you can focus on growth

  • Regulatory compliance, risk mitigation and opportunity assessment