Outsourcing is the winning formula to help lenders scale at speed

Melanie Spencer, sales and growth lead at Target Group says that outsourcing is the winning formula to help lenders scale at speed.

At the pinnacle of motorsport, the difference between success and failure can often be measured in just tenths of a second. Top-level racing teams will invest considerable amounts of time, effort and resources to make the necessary gains to improve performance and beat the competition. Such is the competitive and fast-paced nature of motorsport, it’s said that the cost of gaining just a tenth of a second could be as much as $2 million.

So it's not hard to see why teams talk about two races running at once; the race to innovate and develop, and the race to the chequered flag. Having recently joined Target Group - which is part of the Tech Mahindra family, I was thrilled to be able to visit the HQ of its exciting Formula E team, Mahindra Racing and learn more about these principals.

While there, the team spoke about the need to scale at speed – to find those opportunities and competitive advantages at pace to transform performance and stay ahead of its rivals. There’s many parallels for financial services, with so many lenders, building societies and banks in the market trying to push ahead in the development race to expand their offering, increase intelligence and ultimately, improve their service to clients.

“The challenge has long been though that businesses have needed to choose between scale or speed."

Melanie Spencer, Sales and Growth lead
Target Group