Ride the waves of change
In today's world, customer experience is paramount. They want ease of access to lending, quality service and – above all – flexibility. And they're not the only ones. After all, the businesses that flex with ever changing market conditions are the ones who stay ahead.
The complete lending solution
Manage the end-to-end customer journey across a wide range of asset classes including both unsecured and secured lending products using our market leading Loan Management Software (LMS). Transform your customer's experience whilst you focus on your growth.
We're users of our own technology!
We offer a flexible range of options to suit you. Our software can be taken in house or as a managed service, for the entire end-to-end loan journey or by individual module parts. Whatever your business needs.
Optimising originations
Our multi-channel originations module supports the capture of applications from introducers, call centres, the web and your branch networks. From initial enquiry through to fund disbursement and loan activation.
Combine creation and launch of new products with accurate portfolio performance to understand credit risk. You’ll be empowered to rapidly adapt to changing market conditions.
Tailored customer account management
Support a broad range of product features through configuration of our account management module.
Manage the customer journey through to redemption and closure. Drive operational and cost efficiencies by:
Use of online and self-service facilities for your customers
Our agent portal enables informed customer interactions and reduces call handling times
Automating processes wherever possible, so agents can be diverted to more value-adding activities
The granular financial data provides flexibility for satisfying funder and securitisation reporting requirements.
Arrears management and collections software
Maximise your returns on non-performing portfolios. Identify early repayment problems and manage delinquency through to debt recovery and litigation with Target's collections module.
Reduce time-consuming activities by automating a host of tasks, without the need for manual intervention.
Where human intervention is required, workflow allocates cases to agents based on customers needs. Where appropriate customer outcomes can be achieved.
Reap the rewards
Introduce innovation
Rapidly adapt to changing market conditions. Diversify and introduce new loan products simply by using a single platform
Escalate efficiency
Giving you transparency and control of your core lending processes through automation and AI
Intelligent insight
Granular level of financial data and MI on your portfolio performance means you can make better decisions
A complete solution
Entire end to end LMS platform for you and your customers.