When to consider resource augmentation
Whether your resource augmentation needs arise from maximising your technology, leveraging our people skills, or a need to quickly access professional expertise, the following scenarios highlight when outsourcing could be the answer:
Extend team quickly
During periods of rapid growth or sudden spikes in workload, outsourcing provides a flexible solution to meet increased demands without the long-term commitments of hiring additional staff.
Tap into specialist skillsets
When faced with specialist projects or tasks requiring niche expertise such as regulatory compliance, risk management, or technological advancements, which can not be met in-house.
Time-bound needs
You may only need temporary resources for a specific time and need to stand these up quickly to respond to new opportunities or meet peaks and troughs or seasonal demands.
A need for control
Resource augmentation can provide a flexible partnership model. While outsourcing certain tasks or processes, you maintain full oversight and decision-making authority regarding project direction, timelines, and quality standards.
Mobilise strategic initiatives
Access to FCA-regulated and specialist expertise in compliance, digital transformation, lending, originations and more means you can fast-track initiatives without the delays associated with traditional hiring processes or internal skill development.
Cost efficiency
Outsourcing resource augmentation can often be more cost-effective than maintaining an in-house team for specialised tasks or projects. By leveraging the resources of a BPO partner, you can avoid the overhead costs associated with recruiting, training, and retaining full-time employees.
